Never leave your helpdesk workflow
Inefficient workflows can eat away up to 30% of your company’s revenue.* The key to optimizing your workflow, productivity, and profitability is automation. TimeZest allows you to schedule support appointments directly from the Professional Services Automation (PSA) ticket, so you never have to leave your workflow to schedule a support appointment.
*International Data Corporation (IDC)
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Top Features
How MSP clients schedule support with TimeZest, right from the ticket.
Seamless PSA-Integration
TimeZest lets your team schedule directly from tickets in industry-leading PSAs like ConnectWise Manage and Autotask.
Reduce Helpdesk Volume
Scheduling directly from a ticket eliminates time spent on scheduling, rework in the case of rescheduling and no-shows, and reduces call volume for unnecessary follow-ups and simple status checks.
Eliminate Scheduling Ping Pong
We automate scheduling, rescheduling, and cancellations to eliminate any unnecessary communication between clients, dispatchers, and techs.
Demo
See how easy it is to schedule directly from tickets in two top PSAs.
TimeZest Demo in ConnectWise Manage
TimeZest Demo in Datto AutoTask PSA
All Features
Feature-packed scheduling solution
designed for MSPs
100% PSA Integration
Optimize the scheduling of support appointments without ever leaving your ticket workflow.
Real-Time Availability
Get everyone you need at the best time for everyone.
Buffer Times
Customizable buffer times help you maximize your appointment by allowing for pre-meeting travel or time for techs to input notes post-meeting.
Custom Availability
Gain complete control over when meetings can be booked on your calendar by customizing your availability – down to as little as 15 minutes on one day of your week.
Time Zones Made Easy
Never do the east coast/west coast/mountain time math again by keeping everyone in their local time zone.
Brandable
Incorporate your own brand and colors into TimeZest for a seamless client experience.
Multiple Language Support
The TimeZest scheduling page is fluent in English, Spanish, French, Dutch and German and automatically detect user language settings.
Public API
Bring all of TimeZest’s functionality to anything that can make API calls. TimeZest is the easiest to integrate tool in the MSP space today.
Customizable Notifications
Notify and remind your staff and clients of scheduling requests and upcoming appointments in your own way.
Hear it from our customers
TimeZest has completely removed the headache of back-and-forth scheduling emails.
Erin Stelter
Stratosphere Networks
Evanston, IL USA
Of the hundreds of ConnectWise add-ons that aim to make our lives easier, TimeZest actually delivers 100%.
Bas van Nunen
Alliance Business Technologies
Brisbane, Australia
TimeZest is a gamechanger for MSPs. You can’t go wrong with TimeZest.
Thomas Fox
Tech Experts
Monroe, MI USA
TimeZest has been a huge time saver for our technical team! They keep adding features and it is getting even better!
Wayne Edgar
F1 Solutions
Huntsville, AL, USA
The top 5 efficiency killers for MSPs
Lack of time is one of the single biggest challenges MSPs face. Here’s our ultimate guide to mitigating them for a more efficient MSP.
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