Pricing

Less coordination. More billable hours.

Your team’s most expensive minutes are the ones spent deciding who works a ticket and nudging clients onto the calendar. TimeZest gives them back. An intelligent dispatch assistant routes work to the right engineer with a human in the loop; scheduling automation gets clients booked without the back-and-forth. Fewer handoffs, faster response, and helpdesk hours you can actually bill.

Want to take TimeZest for a spin? We give everyone a 14-day Free Trial of Scheduling, Dispatch, and Triage – after that, you can select the right plan for your business.

Start Your 14-day Free Trial

    MSP helpdesks are not one‑size‑fits‑all, and neither are our pricing plans

    We’ll help you find the right solution for your needs.

    Monthly
    Yearly

    Triage

    NEW
    $95
    USD/ month
    Included in pack:
    200 Tickets/month
    Additional:
    50¢ USD/Ticket
    Plan Includes:
    Intelligent Triage Engine
    Transparent Reasoning
    One-click Confirm or Override
    PSA-Native Integration
    Continuous Learning
    TSI/Priority Board Recommendations
    Client Context Signals
    Single Sign-On (SSO)
    Role-Based Access Control (RBAC)

    Ticket Dispatch

    NEW
    $195
    USD/ month
    Included in pack:
    4 User Licenses
    Additional:
    $45
    USD/User License
    Plan Includes:
    Intelligent Dispatch Queues
    Technician Pull Model
    Technician Heads-Up Display
    Skillset Builder
    Pre-Assignment Scheduling
    Bulk Reassignment
    Single Sign-On (SSO)
    Role-Based Access Control (RBAC)

    Scheduling

    $95
    USD/ month
    Included in pack:
    4 User Licenses
    Additional:
    $22
    USD/User License
    Everything in TimeZest Free, plus:
    Unlimited Appointment Types
    Automated Workflow Scheduling
    Microsoft Teams & Zoom Integration
    Teams Messaging Integration
    Office 365 Calendar Integration
    Team Scheduling
    Panel Scheduling
    Shareable URLs
    Custom Email Domains
    Customizable Email Notices
    Single Sign-On (SSO)
    Role-Based Access Control (RBAC)

    See how much you can save with TimeZest

    Schedule a Personalized Demo

    How much is scheduling costing you?

    Scheduling isn’t just a hassle – it’s a costly frustration that can consume approximately two weeks* of every team member’s time each year.

    TimeZest’s scheduling automation optimizes profitability and improves productivity with a plan designed for every company.

    Get a Personalized ROI Estimate

    We’re ready to ensure your success with ZestPath Implementation built for MSPs

    Our implementation team is ready to help revolutionize the way you interact with clients. From getting TimeZest set up to helping you craft new business processes, we provide assistance and coaching every step of the way. ZestPath implementation is $380 and includes:

    Customized Deployment Plan

    We start with making a plan for your MSP. Your time is valuable and we want to ensure we hit on everything you need and nothing you don’t.

    Dedicated Implementation Specialist

    Get a TimeZest and MSP process expert on your side who is accountable for your success with TimeZest and appointment scheduling.

    Customer Roll-Out Support

    Getting the most out of TimeZest means your customers are using it and loving it. We’ll advise on how to launch it to your client base.

    Helpdesk and Dispatching Process Review

    We’ve seen how thousands of MSPs operate and can advise you on how to solve problems and create opportunities.