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Does scheduling meetings waste time in your day?

TimeZest integrates seamlessly with ConnectWise Manage as part of your calendar, activity and ticketing workflow.  Just decide when to initiate a scheduling request and let TimeZest do the rest!

 

 

 

 

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Every day, your team wastes valuable time emailing and calling clients, prospects, and vendors to schedule meetings and support sessions.

 

 

03

So we decided to make scheduling a cinch

TimeZest is scheduling for ConnectWise Manage at its best, empowering your clients to find and book the time that works for them.

Choices are made based on your team’s real-time availability, confirmed with automatic calendar invites, and followed up with non-invasive reminders.

Tickets are updated automatically within ConnectWise Manage for an enjoyable, organic workflow extension, streamlining the scheduling process for faster ticket resolutions.

04

Never been simpler

With TimeZest, it’s truly effortless for your staff to directly schedule with clients from within ConnectWise Manage.

 

 

 

 

 

 

1

Scheduling Request

When your team is ready to schedule with a client, they decide how much time will be needed and use the TimeZest Pod to kick off the scheduling request.

scheduling_request
2

Invitation

TimeZest shares a scheduling link with your client, inviting them to choose the time that best suits them. Times are based on your team member’s real-time availability, company’s regular working hours and holiday schedule.

invitation
3

Appointment Booked

Once scheduled, TimeZest sends your client a confirmation email and calendar item, updates the ticket status in ConnectWise Manage, and allocates your staff as a ticket resource. Oh, and we update the ticket’s internal notes along the way so everybody knows exactly what’s going on.

appointment_booked

 

 

See how easy client scheduling is with TimeZest in our 2 minute recorded demo

 

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Plans & ROI
Calculator

 

 

TimeZest Free

Free

Unlimited Users

Automated Scheduling for ConnectWise Manage

2 Appointment Types

Meeting Buffer Times

Ensure there’s time before an appointment to prepare or for travel time on-site.  Set buffer time after appointments to update ticket time entry or activity notes.

Best Contact Number Collection

Use your own Logo & Brand Color

Minimum Notice and Scheduling Windows

Set custom minimum notice periods so that you aren't surprised by a new appointment and manage how far into the future an appointment can be scheduled.

Ticket Status Updates

Automated status changes by TimeZest when an appointment is scheduled by your client, canceled, or once they have expired.

Advanced

$9 / month

per TimeZest User

Everything in TimeZest Free, plus:

Unlimited Appointment Types

We promise it won't break...

Client Rescheduling & Cancellation

Empower your clients to reschedule or cancel an appointment without lifting a finger.

Automated Workflow Scheduling

Generate URLs that can be added to ticket workflows to automate delivering meeting requests to your clients.

Custom Availability

Only want clients to book appointments before lunch? Set custom availability for each TimeZest user.

Meeting Request Reminders

Custom configure automated client email reminders to get clients to taking action and book online.

Professional

$15 / month

per TimeZest User

Everything in TimeZest Advanced, plus:

Team Scheduling

Allow your clients to schedule with any available member of a team using advanced routing logic including Round Robin and Maximum Availability.

Customizable Email Notices

Customize and brand all email notices.

Custom Attributes

Setup fixed information that you can include in meeting requests, such as WebEx or Zoom personal room information.

SMTP Server Support

Connect to your email server to reduce mail delivery challenges and provide your clients with more confidence in the source of meeting request emails.

Fixed IP Address

Establish a fixed IP address for added security.

Shareable URLs

Create unique URLs anyone in your company can share to book a meeting. Great for executives, sales, and account managers.

Start your 14 day free trial

 

No credit card required

 

ROI Calculator

See how much you’ll save with TimeZest!

Number of Staff
1 person
100 persons
Average Hours Spent Scheduling each Week (per staff member)
1 hour
10 hours
Average Annual Staff Cost (salary, benefits, etc.)
$30,000
$120,000
Annual Savings
$.00
Return on Investment (Based upon $15/user/month)
%
06

Scheduling serenity

We built TimeZest to make scheduling with clients a natural and painless extension of your ConnectWise Manage ticketing workflow.

100% ConnectWise Manage
Integration

Designed and built for the specific needs of MSPs and TSPs who run their business on ConnectWise Manage

Schedule directly from
the ticket

Use the TimeZest Pod to schedule with clients without ever leaving the ticket. Once your client has booked a time, we update the ticket, schedule the resource, and away you go

Real-time
Availability

No back and forth mess of emails, missed calls and double bookings just the right time that works best for you and your client

Team
Scheduling

Allow your clients to schedule with any available member of a team using advanced routing logic including Round Robin and Maximum Availability

Buffer
Times

Ensure there’s time before an appointment to prepare or for travel time on-site.  Set buffer time after appointments to update ticket time entry or activity notes.

Custom
Availability

Only want clients to book appointments before lunch? Set custom availability for each TimeZest user

Time Zones
Made Easy

TimeZest makes it easy for clients to schedule based on their local time zone. No mental gymnastics needed

Brandable

Customize TimeZest with your logo and brand colors to give clients the seamless experience they expect

07

Everyone’s happy

 

Productive
staff

Less time wasted scheduling means more billable time for your staff and an improved bottom line for your company

Faster
resolutions

TimeZest streamlines the scheduling process for quicker, more attentive ticket resolutions. Perfect!

Smiling
clients

When you solve your clients’ problems faster, they’re guaranteed to be happier

08

But don’t take
our word for it

 

5 Star Rating in the ConnectWise Marketplace

testi1-1

Simple. Elegant. Functional. Of the hundreds of ConnectWise add-ons that aim to make our lives easier, TimeZest actually delivers 100%. Clients love it and our staff does too

Bas van Nunen
Alliance Business Technologies
Brisbane, Australia
testi3

TimeZest has completely removed the headache of back-and-forth scheduling emails. It is a brilliant solution which has improved efficiency for many departments. Very little setup time and extremely easy to manage. We are so happy with TimeZest!

Erin Stelter
Stratosphere Networks
Evanston, IL USA
testi2-1

We’ve watched TimeZest mature into a game-changer for busy MSPs. It reduces the hassle of constant back and forth emails (or worse, voicemails) trying to get a remote session or onsite scheduled. You can’t go wrong with TimeZest.

Thomas Fox
Tech Experts
Monroe, MI, USA
testi4

TimeZest has been a huge time saver for our technical team! Probably the #1 best addition to ConnectWise in years! They keep improving and adding features so it is getting even better!

Wayne Edgar
F1 Solutions
Huntsville, AL, USA