Simple. Elegant. Functional. Of the hundreds of ConnectWise add-ons that aim to make our lives easier, TimeZest actually delivers 100%. Clients love it and our staff does too
Does scheduling meetings waste time in your day?
TimeZest integrates seamlessly with ConnectWise Manage as part of your calendar, activity and ticketing workflow. Just decide when to initiate a scheduling request and let TimeZest do the rest!
Every day, your team wastes valuable time emailing and calling clients, prospects, and vendors to schedule meetings and support sessions.
So we decided to make scheduling a cinch
TimeZest is scheduling for ConnectWise Manage at its best, empowering your clients to find and book the time that works for them.
Choices are made based on your team’s real-time availability, confirmed with automatic calendar invites, and followed up with non-invasive reminders.
Tickets are updated automatically within ConnectWise Manage for an enjoyable, organic workflow extension, streamlining the scheduling process for faster ticket resolutions.
Never been simpler
With TimeZest, it’s truly effortless for your staff to directly schedule with clients from within ConnectWise Manage.
When your team is ready to schedule with a client, they decide how much time will be needed and use the TimeZest Pod to kick off the scheduling request.
TimeZest shares a scheduling link with your client, inviting them to choose the time that best suits them. Times are based on your team member’s real-time availability, company’s regular working hours and holiday schedule.
Once scheduled, TimeZest sends your client a confirmation email and calendar item, updates the ticket status in ConnectWise Manage, and allocates your staff as a ticket resource. Oh, and we update the ticket’s internal notes along the way so everybody knows exactly what’s going on.
See how easy client scheduling is with TimeZest in our 2 minute recorded demo
Plans & ROI
Automated Scheduling for ConnectWise Manage
per TimeZest User
Everything in TimeZest Free, plus:
per TimeZest User
Everything in TimeZest Advanced, plus:
No credit card required
See how much you’ll save with TimeZest!
Return on Investment
We built TimeZest to make scheduling with clients a natural and painless extension of your ConnectWise Manage ticketing workflow.
100% ConnectWise Manage
Designed and built for the specific needs of MSPs and TSPs who run their business on ConnectWise Manage
Schedule directly from
Use the TimeZest Pod to schedule with clients without ever leaving the ticket. Once your client has booked a time, we update the ticket, schedule the resource, and away you go
No back and forth mess of emails, missed calls and double bookings — just the right time that works best for you and your client
Allow your clients to schedule with any available member of a team using advanced routing logic including Round Robin and Maximum Availability
Ensure there’s time before an appointment to prepare or for travel time on-site. Set buffer time after appointments to update ticket time entry or activity notes.
Only want clients to book appointments before lunch? Set custom availability for each TimeZest user
TimeZest makes it easy for clients to schedule based on their local time zone. No mental gymnastics needed
Customize TimeZest with your logo and brand colors to give clients the seamless experience they expect
Less time wasted scheduling means more billable time for your staff and an improved bottom line for your company
TimeZest streamlines the scheduling process for quicker, more attentive ticket resolutions. Perfect!
When you solve your clients’ problems faster, they’re guaranteed to be happier
But don’t take
our word for it
5 Star Rating in the ConnectWise Marketplace
TimeZest has completely removed the headache of back-and-forth scheduling emails. It is a brilliant solution which has improved efficiency for many departments. Very little setup time and extremely easy to manage. We are so happy with TimeZest!
We’ve watched TimeZest mature into a game-changer for busy MSPs. It reduces the hassle of constant back and forth emails (or worse, voicemails) trying to get a remote session or onsite scheduled. You can’t go wrong with TimeZest.
TimeZest has been a huge time saver for our technical team! Probably the #1 best addition to ConnectWise in years! They keep improving and adding features so it is getting even better!