Say goodbye to calendar chaos with scheduling automation

Outdated scheduling systems can make the simple task of scheduling a support appointment feel like complete chaos – and the impact of this chaotic process comes at a real cost to your organization. Siloed calendar solutions sound great, but if you have to leave your workflow, or you’re working in different systems than your clients or techs, it just adds even more confusion. TimeZest’s scheduling automation keeps support scheduling embedded in your workflow, optimizing efficiency and increasing client and tech satisfaction.

Top ways MSPs use TimeZest’s scheduling
automation to gain control of their calendars

Customizable Availability Windows

Control when you can be booked down to 15-min increments.

Seamless PSA-Integration

TimeZest completely disappears into your Professional Services Automation (PSA), embedding our automated scheduling technology into your existing workflow to minimize disruption and eliminate “cable-guy windows” for good.

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Supporting Dispatchers

We know the pressure dispatchers are under to ensure SLAs aren’t missed. TimeZest frees them up for their skilled, strategic work by eliminating this time-wasting task.

Scheduling Optimized Specifically for MSPs

Your team can optimize the client support experience with buffer times, escalations, after-hours staffing, and much more.

Feature-packed scheduling solution designed for MSPs

100% PSA Integration

Optimize the scheduling of support appointments without ever leaving your workflow.

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Real-Time Availability

Get everyone you need at the best time for everyone.

Buffer Times

Customize buffer times to allow for travel or pre-meeting prep to maximize your appointment.

Custom Availability

From times of day to meeting length, you can customize your availability down to 15-minute increments.

Time Zones Made Easy

Never do the east coast/west coast/mountain time math again by keeping everyone in their local time zone.

Brandable

Incorporate your own brand and colors into TimeZest for a seamless client experience.

Hear from our community
of 1,000 plus MSP clients

Simple. Elegant. Functional. Of the hundreds of ConnectWise add-ons that aim to make our lives easier, TimeZest actually delivers 100%. Clients love it and our staff does too.

Bas van NunenAlliance Business Technologies Brisbane, Australia

TimeZest has completely removed the headache of back-and-forth scheduling emails. It is a brilliant solution which has improved efficiency for many departments. Very little setup time and extremely easy to manage. We are so happy with TimeZest!

Erin StelterStratosphere Networks Evanston, IL USA

We’ve watched TimeZest mature into a game-changer for busy MSPs. It reduces the hassle of constant back and forth emails (or worse, voicemails) trying to get a remote appointment or onsite scheduled. You can’t go wrong with TimeZest.

Thomas FoxTech Experts Monroe, MI USA

TimeZest has been a huge time saver for our technical team! Probably the #1 best addition to ConnectWise in years! They keep improving and adding features it is getting even better!

Wayne EdgarF1 Solutions Huntsville, AL, USA