Seamless PSA integration for
Datto Autotask

TimeZest Insight empowers you with automated support appointment scheduling that works within Datto Autotask. Once the client selects the best appointment time for them, the appointment will appear on your Autotask calendar automatically, always with the option to easily reschedule or cancel.

TimeZest + Datto AutoTask:
more than integration

Datto Autotask

No downtime, no waiting – just seamless integration.

TimeZest Insight

Embedded in Datto Autotask, the TimeZest Insight streamlines all scheduling directly within tickets.

Total Workflow Integration

Automatically updated ticket statuses and notes keep all critical information at-a-glance.

Top TimeZest features
For Autotask users

Schedule Directly From Tickets

Thanks to professional services automation (PSA) integration, TimeZest Insight allows you to schedule calls, remote support appointments, or onsite meetings without ever leaving the project or service ticket.

Offer Appointments Based On Real-Time Availability

Secure the best time for your clients and your techs – both individuals and teams – and make it easy to reschedule, too.

Resource Scheduling & Ticket Updates

Thanks to TimeZest’s exclusive integration with Autotask, scheduling becomes a natural extension of managing tickets.

Advanced Scheduling Logic

Gain complete control of your calendar with customizable configurations (down to 15-minute windows) for friction-free client scheduling.

Watch how easy it is to schedule directly from tickets in Datto AutoTask

The top 5 reasons our clients choose TimeZest

Here’s what our customers have to say about why they choose TimeZest to maximize their MSP help desks.

Hear from our community
of 1,000 plus MSP clients

Simple. Elegant. Functional. Of the hundreds of ConnectWise add-ons that aim to make our lives easier, TimeZest actually delivers 100%. Clients love it and our staff does too.

Bas van NunenAlliance Business Technologies Brisbane, Australia

TimeZest has completely removed the headache of back-and-forth scheduling emails. It is a brilliant solution which has improved efficiency for many departments. Very little setup time and extremely easy to manage. We are so happy with TimeZest!

Erin StelterStratosphere Networks Evanston, IL USA

We’ve watched TimeZest mature into a game-changer for busy MSPs. It reduces the hassle of constant back and forth emails (or worse, voicemails) trying to get a remote appointment or onsite scheduled. You can’t go wrong with TimeZest.

Thomas FoxTech Experts Monroe, MI USA

TimeZest has been a huge time saver for our technical team! Probably the #1 best addition to ConnectWise in years! They keep improving and adding features it is getting even better!

Wayne EdgarF1 Solutions Huntsville, AL, USA