See the whole board and make better decisions
Introducing Dispatch HQ: the ultimate tool for MSP dispatchers and service leaders to take control of their team’s schedules. Seamlessly blending your PSA and Outlook calendars, Dispatch HQ offers the first-ever dispatch view that clearly distinguishes between scheduled tasks and appointments at a glance. With TimeZest’s appointment scheduling streamlining the back-and-forth, Dispatch HQ empowers dispatchers and service leaders to focus on strategic priorities, all while providing an intuitive, unified overview of their team’s entire calendar in one powerful place.
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Top Features
How MSP dispatchers use TimeZest to focus on what they do best.
Quickly Reschedule Appointments
Something’s come up? Reschedule an appointment to a different date and time while keeping the same user assigned.
Unified PSA & Outlook Calendar View
Want to see the whole picture? View your team’s PSA calendar and Outlook calendar appointments in a single, consolidated interface.
Reassign appointments without cancelling
Someone call in sick?Easily reassign TimeZest appointments to other user(s) while maintaining the same date and time.
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Learn how Dispatch HQ is a game changer in managing your team’s schedule
Office Hours about Dispatch HQ
All Features
Feature-packed scheduling solution
designed for MSPs
100% PSA Integration
Optimize the scheduling of support appointments without ever leaving your ticket workflow.
Real-Time Availability
Get everyone you need at the best time for everyone.
Buffer Times
Customizable buffer times help you maximize your appointment by allowing for pre-meeting travel or time for techs to input notes post-meeting.
Custom Availability
Gain complete control over when meetings can be booked on your calendar by customizing your availability – down to as little as 15 minutes on one day of your week.
Time Zones Made Easy
Never do the east coast/west coast/mountain time math again by keeping everyone in their local time zone.
Brandable
Incorporate your own brand and colors into TimeZest for a seamless client experience.
Multiple Language Support
The TimeZest scheduling page is fluent in English, Spanish, French, Dutch and German and automatically detect user language settings.
Public API
Bring all of TimeZest’s functionality to anything that can make API calls. TimeZest is the easiest to integrate tool in the MSP space today.
Customizable Notifications
Notify and remind your staff and clients of scheduling requests and upcoming appointments in your own way.
Hear it from our customers
TimeZest has completely removed the headache of back-and-forth scheduling emails.
Erin Stelter
Stratosphere Networks
Evanston, IL USA
Of the hundreds of ConnectWise add-ons that aim to make our lives easier, TimeZest actually delivers 100%.
Bas van Nunen
Alliance Business Technologies
Brisbane, Australia
TimeZest is a gamechanger for MSPs. You can’t go wrong with TimeZest.
Thomas Fox
Tech Experts
Monroe, MI USA
TimeZest has been a huge time saver for our technical team! They keep adding features and it is getting even better!
Wayne Edgar
F1 Solutions
Huntsville, AL, USA
The top 5 efficiency killers for MSPs
Lack of time is one of the single biggest challenges MSPs face. Here’s our ultimate guide to mitigating them for a more efficient MSP.
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